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For Customer Service – Press “0”
What happened to the days of customer service when you dialed a number and actually got a person on the other line? I mean, how hard is it for someone to answer the phone and ask the person calling...
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Structure and Creativity – A Dysfunctional Marriage
I know you’ve heard the saying that opposites can attract like Structure and Creativity. There have been a lot of successful examples of two things that shouldn’t get along harmoniously but actually...
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Effective Customer Service Tips
Effective Customer Service is the lifeblood of any successful company although it never seems to get the publicity it deserves. Happy customers are repeat customers and repeat customers refer new...
View ArticleWhat does success mean to you?
What is Success? Someone recently asked me that questions and I had a really hard time coming up with an answer right there on the spot. Success can mean so many different things when viewed through...
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The Rules of Business
Like the rules of wedding crashing, there are also rules of business. Although I am not the biggest fan of an environment dominated by rules and structure, there is one rule above all that resonates in...
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Top 10 Signs You’re Working for a Startup Company
In the spirit of SportCenter’s Top Ten Plays and Late Night with David Letterman’s Top Ten, I bring you the Top Ten Signs you are working for a Startup Company. 1You look at your paycheck every two...
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